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General terms and conditions of sale :

Arrivals and departures

Your arrival time is to be agreed with the owners either by email contact@hameau-eguisheim.com or by phone +33 (0)3 89 24 18 66. Arrival: between 2pm and 6.30pm. Departure: 10:00 am.

Reservations :

A deposit of 30% of the total amount of the stay is required at the time of booking. 

Modification and cancellation of the stay : 

In case of cancellation or modification up to 14 days before the arrival date, the property will refund the deposit. In case of cancellation between 14 days and 7 days before the arrival date, the property will collect the deposit. In case of cancellation between 7 days and the arrival date, the property will collect 100% of the stay.

Household :

We would also like to draw your attention to the title of our bed and breakfast, we do not have a reception like the hotel. The cleaning service of the rooms is provided daily. Concerning the gîtes, only the cleaning at the end of the stay is included in the price, however you can benefit from the cleaning during your stay for the price of 60 €.